Other Industries

We are professionals in the IT-sourcing area and possess special expertise in designated industries. The fact that we have this, is due to the way we work: We are working intensively in the individual frame parameters of our customer’s projects. Therefore, we are always open to new fields and are pleased to be able to bring our expertise into your industry.


Projects

Starting Point

  • Cost pressure and a lack of transparency in the IT provider-control

Consulting Services

  • Analysis of assignment- and billing processes and relevant IT-systems
  • Documentation of processes using BPMN
  • Identification of optimization-potentials a well as derivation and prioritization of security measures
  • Coaching the IT-organization in the building of a system for provider-control

Results

  • Optimization of the control processes

Starting Point

  • Dissatisfaction with the historically grown service-relation to the intercompany`s IT-service

Consulting Services

  • Redesigning of existing service agreements for IT application management and infrastructure management
  • Introduction of a service-oriented, market-comparable price- and billing model
  • Perception of the role of the supplier manager and monitoring of implementation

Results

  • Significant cost-reduction
  • Improved transparency and control

Starting Point

  • Definition of corporate objectives and organization`s orientation towards these objectives

Consulting Services

  • Analysis of customers, competitors and the company’s core competencies
  • Definition of performance measurement systems to align the organization, the processes and the products to meet the objectives
  • Implementation within the company and the creation of incentive systems

Results

  • Established control system in the organization for supporting the measurement and implementation of corporate objectives